Overview
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
Benefits
Enjoy door-to-door service: HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
Reduce your costs: For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
Get high-quality support: HP's expert technicians have the tools and resources to repair your equipment properly.
Features
Remote problem diagnosis and telephone supportManufacturer | HP Inc. |
Manufacturer Part Number | U9EE5E |
Manufacturer Website Address | http://www.hp.com |
Brand Name | HP |
Service Name | Care Pack |
Marketing Information | Overview Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. Benefits Enjoy door-to-door service: HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product. Reduce your costs: For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support. Get high-quality support: HP's expert technicians have the tools and resources to repair your equipment properly. Features Remote problem diagnosis and telephone supportPrepaid shipment to HP repair center 3-5 business day offsite repair Prepaid return shipment |
Product Type | Warranty |
Service Main Type | Maintenance |
Service Sub Type | Physical |
Service Sub Type | Electronic |
Provided Support | Repair |
Provided Support | Remote Diagnosis |
Provided Support | Phone Support |
Provided Support | Parts Replacement |
Service Response Time | 7 Business Day - Repair |
Service Location | Service Depot |
Service Duration | 4 Year |
Service Characteristic | Parts & Labor |
General Information | |
Manufacturer | HP Inc. |
Manufacturer Part Number | U9EE5E |
Manufacturer Website Address | http://www.hp.com |
Brand Name | HP |
Service Name | Care Pack |
Marketing Information | Overview Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. Benefits Enjoy door-to-door service: HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product. Reduce your costs: For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support. Get high-quality support: HP's expert technicians have the tools and resources to repair your equipment properly. Features Remote problem diagnosis and telephone supportPrepaid shipment to HP repair center 3-5 business day offsite repair Prepaid return shipment |
Product Type | Warranty |
Service Information | |
Service Main Type | Maintenance |
Service Sub Type | Electronic |
Service Sub Type | Physical |
Service Characteristic | Parts & Labor |
Provided Support | Parts Replacement |
Provided Support | Repair |
Provided Support | Remote Diagnosis |
Provided Support | Phone Support |
Service Response Time | 7 Business Day - Repair |
Service Location | Service Depot |
Service Duration | 4 Year |
Product Supported |
|