ProSupport Plus is Dell's most complete support service, it combines 24x7 priority access to expert support, coverage for accidents, hard drive retention, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. It ensures that hardware and software are running smoothly so you can focus on what's important.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Manufacturer | Dell Technologies |
Manufacturer Part Number | 818-6839 |
Manufacturer Website Address | http://www.delltechnologies.com |
Brand Name | Dell |
Service Name | ProSupport Plus - Upgrade |
Marketing Information | ProSupport Plus is Dell's most complete support service, it combines 24x7 priority access to expert support, coverage for accidents, hard drive retention, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. It ensures that hardware and software are running smoothly so you can focus on what's important. *Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. |
Product Type | Service |
Service Main Type | Exchange |
Service Sub Type | Electronic and Physical |
Service Description | 24x7xNext Business Day |
Provided Support | Remote Diagnosis |
Provided Support | Repair |
Provided Support | Phone Support |
Provided Support | Replacement |
Provided Support | Drive Retention |
Service Response Time | Next Business Day - Replacement |
Service Location | On-site |
Service Duration | 5 Year |
Service Characteristic | Labor |
General Information | |
Manufacturer | Dell Technologies |
Manufacturer Part Number | 818-6839 |
Manufacturer Website Address | http://www.delltechnologies.com |
Brand Name | Dell |
Service Name | ProSupport Plus - Upgrade |
Marketing Information | ProSupport Plus is Dell's most complete support service, it combines 24x7 priority access to expert support, coverage for accidents, hard drive retention, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. It ensures that hardware and software are running smoothly so you can focus on what's important. *Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details. |
Product Type | Service |
Service Information | |
Service Main Type | Exchange |
Service Sub Type | Electronic and Physical |
Service Characteristic | Labor |
Service Description | 24x7xNext Business Day |
Provided Support | Remote Diagnosis |
Provided Support | Repair |
Provided Support | Phone Support |
Provided Support | Replacement |
Provided Support | Drive Retention |
Service Response Time | Next Business Day - Replacement |
Service Location | On-site |
Service Duration | 5 Year |
Upgrade from | 3 Years Next Business Day |